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This is a computer generated reply confirming that your
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Better Business
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complaint.
The following complaint was submitted on 12/12/2003 12:46:14 AM:
CUSTOMER INFORMATION:
Mr. Gabriel De La Vega Jr.
P.O. Box 6368
Phoenix,AZ United States 85005
Daytime Phone (540) 524-0737
Fax (866)-571-0527
COMPANY OR ORGANIZATION INFORMATION:
Central Refrigerated Service, Inc
Po Box 26297
Salt Lake City, UT United States 84126
(801)924-7000
COMPLAINT INFORMATION:
Complaint #: 1317006
Complaint Type: General Complaint (not a car maker)
Date Received: 12/12/2003
Primary Complaint Classification: Contract Disputes
Secondary Complaint Classification: Advertising Issues
Complaint:
Central Refrigerated Service
Salt Lake City, UT
is Running a Scam. They lure drivers who cannot purchase a truck the
conventional way into a lease.
With limited options (CDL) truck drivers fall victim to the scam of leasing a
Semi Truck.
From day one, Central Refrigerated Service has no desire to let the truck driver
own the truck he's leasing.; Central simply use's the satellite tracking system
to develop ways to discourage the truck drivers life during the duration
of the lease.
End result: Central deliberately motivates the truck driver to drive over his
allowed hours, resulting in allowing reason's to break the lease and take
the truck.
Several other methods are included within their scam.
Some are so secret, even the truck driver may never reveal the truth, until some
serious investigation pulls up data that at least the truck driver can agree is
true.
This company is becoming rich using technology and free labor from the truck
driver who innocently, unaware of the deception accepts the lease.
Desired Settlement: Refund:
Settlement Explanation:
I want my 1 year and 8 months of slave labor refunded with a new semi truck or
cash settlement.
I also want all the new parts, I purchased for the truck they stole from under
me with their deceptive lease practices refunded.
Totaling close to $15,000 to $20,000 dollars on items which should of been
covered under warranty.
I would also like, to see fair contracts for future truck drivers who
intend on leasing a Semi Truck with option to buy at the end of lease.
Customer Service Rep: Central Refrigerate Service
Product or Service: Columbia Freightliner Semi Truck
Model Number:
Account Number:
Order Number:
Salesperson: Central Refrigerated Service
Payment Made: Yes
Purchase Price: 85000
Disputed Amount: 50000
Payment Method: Check
Purchase Date: 3/25/2002
Problem Date: 10/23/2003
Complaint Dates:
The bureau that will handle your complaint is:
Better Business Bureau of Utah
5673 S. Redwood Rd., #22
Salt Lake City, UT 84123 -5322
Phone: (801)892-6009
Fax: (801)892-6002
Email: complaints@utah.bbb.org
WWW: http://www.utah.bbb.org
Copyright © 2000 Council of Better Business Bureaus, Inc.
All rights reserved. To report problems with this service, please visit
our
contact form.
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Better Business Bureau of Utah
5673 S. Redwood Rd., #22
Salt Lake City, UT 84123 -5322
Phone: (801)892-6009
Fax: (801)892-6002
Email: complaints@utah.bbb.org
WWW: http://www.utah.bbb.org
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